Frequently Asked Questions
Style that shines in the dark—everything you need to know about shopping with us.
How do I know which size to choose?
We provide a detailed size guide on each product page. Since our tech-wear and reflective garments often have a tailored fit, we recommend measuring your favorite jacket or shirt and comparing it to our dimensions for the perfect fit.
What is the shipping time for international orders?
We ship worldwide. International orders typically arrive within 7-14 business days. Standard domestic shipping takes 3-5 business days. You will receive a tracking number as soon as your order leaves our warehouse.
How should I care for my reflective apparel?
To maintain the luminosity of your NightVision garments, we recommend hand washing in cold water or using a gentle machine cycle. Always air dry and avoid ironing directly on reflective surfaces to prevent damage to the specialized coating.
What is your return policy?
We offer a 30-day return window for all items in original, unworn condition with tags attached. Simply visit our Returns Portal to start the process and receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. Our latest collections utilize recycled polyester and eco-friendly dyes, ensuring your fashion choices are as kind to the planet as they are stylish on the street.
Do you offer bulk discounts for dance troupes or teams?
Absolutely! For orders of 10 items or more, please contact our support team at [email protected] to receive a custom quote and volume-based discount.